Help with your account, shared links, or a reading.
Synastry Stories keeps support simple during launch. There is no automated outbound email yet; support happens through the published inbox below.
Contact support
Email support@synastrystories.com. Include the account email, public link, or story title if it helps us find the right record.
Account access
Password reset is manual while outbound email is parked. Email support from the account address when possible, and include what happened.
Request account helpData deletion
You can reset local browser data from the You tab. If you are signed in, use Delete account in the You tab for account deletion. For shared-link deletion or help when you cannot sign in, email support with the account email or public URL.
Request deletionContent reports
If a reading feels unsafe, too certain, invasive, or disrespectful, send the story title or shared link so we can review the prompt and safety rules.
Report contentPayments
Checkout is prepared but not live yet. If you see payment copy that looks live before final setup, please report it.
Report payment copyShared links
Anyone can open a share, invite, bridge, or Friend Council link without an account. Public pages should never expose private notes or exact birth data.
Report shared link issueSafety note
Synastry Stories is not crisis support. If you are in immediate danger or thinking about harming yourself, contact local emergency services or a real person you trust. In the US, call or text 988.